略過並前往主要內容
致電我們
  • 香港 服務時間:9:00~18:00 周一至周五3018 8600
服務專線和服務時間
預約回電

無須線上等候,提交預約我們將儘快回電。

預約回電
說明中心

瀏覽我們線上說明資源

說明

Account Management 說明

What is two-step verification?

Two-step verification (2SV, also known as two-factor authentication) adds security by requiring an extra step when you sign in to your account or try to edit sensitive information like your password. We support these 2SV methods:

2SV method Security level When you log in...
SMS text message Good We'll text you a 6-digit code you must enter. You can't sign in if you don't receive the text.
Authenticator app, like Google Authenticator or Authy, on your phone or other device Better You must enter the code that the app shows you. You can't sign in if you don't have access to the app.
Hardware security key, such as a Yubikey or Google Titan Best You must insert the hardware key, otherwise you won't be able to sign in. Make sure you also add a different backup method so support can still verify your identity.

Set a backup 2SV method

To minimize hassle when something goes wrong (like losing your phone), set a backup 2SV method. When you enable 2SV, set the backup at the same time.

Note: For best results, set your backup on a different device. For example, if an authenticator app on your laptop is your main 2SV, set SMS on your mobile phone as the backup method.

More info

相關社群

amraghav's Avatar
No access to account for the last 15 days

6 回覆

Last posted over 1 year ago.

mfranzs's Avatar
Disabling 2FA For Outlook Email

1 回覆

Last posted 11 months ago.

ARG01's Avatar
2 Step Verification

1 回覆

Last posted 11 months ago.

medomaus's Avatar
2-step verification cost

3 回覆

Last posted almost 3 years ago.

找不到主題嗎?搜尋社群