Enable customers to reschedule services

Enabling customers to reschedule their own services (appointments or events) saves time for everyone. When adding or editing a service, you choose if customers can reschedule appointments and repeating events. They can’t reschedule a one-time event.

1. Go to your GoDaddy product page.
2. Scroll down to Websites + Marketing and select Manage next to the website you want to change.
3. In the Dashboard, go to Appointments > Services. (To get to your dashboard from the website editor, select Dashboard in the Website Builder menu in the upper-left corner.)
4. Open an existing service or add a new service.
5. Under Scheduling Options, set the toggle for Allow customers to reschedule online to Yes.

   Note: If Require customers to book in advance is set to Yes, that limit also applies to the rescheduling. For example, if you require people to book at least 3 days in advance, they’ll also need to reschedule their own appointments 3 days in advance.

   
   
6. Select Save. Your appointments are automatically updated in your site, no need to publish.

More info

• Add a customer to an appointment or event
• Change an online appointment or event location