|  Home

VPS4 Hosting Help

Add FTP users to my Generation 4 server with cPanel and WHM

Required: Before you can add FTP users to your server with cPanel and Web Host Manager (WHM), you need to set up a cPanel account in WHM. For help, see Create an account in WebHost Manager.

You can give other people FTP access to your Generation 4 server so they can upload files or manage your site. You can limit what these users can have access to, and how much they can upload.

  1. Log in to your GoDaddy account.
  2. In your My Products page, click Servers.
  3. Next to the Generation 4 server account you want to use, click Manage.
  4. Make sure the domain name you want to use is selected under cPanel account and then click Launch cPanel.
  5. In the Files section of cPanel, click FTP Accounts.
  6. In the Add FTP Account section, complete these fields:
    Field Description
    Log In The first part of your username. The full username includes @[your account's primary domain name]. So if your primary domain is coolexample.com, and you enter ftpuser, then the full FTP username is ftpuser@coolexample.com.
    Password The password for this FTP user.
    Directory The directory this user can access. If you want to give the user access to the entire account, enter nothing but a forward slash ( / ).
    Quota The amount of space (in MB) the user can upload to that directory. If you don't want to limit this FTP user, select Unlimited.
    Since FTP quota limits are set by directory, assigning a user to an existing directory counts existing files as part of the quota.
  7. Click Create FTP Account. FTP users are available as soon as you create them.
  8. Repeat these steps for any other users you want to add.

More info

Was This Article Helpful?
Thanks for your feedback. To speak with a customer service representative, please use the support phone number or chat option above.
Glad we helped! Anything more we can do for you?
Sorry about that. Tell us what was confusing or why the solution didn’t solve your problem.